Support

There are several methods for obtaining support. Before asking support questions, please make sure that you have read the manual or looked at the help file.

If you are reporting a bug, please include as many details as possible such as: the sequence of events prior to the problem, the operating system, the connected hardware, the version of the software.

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Subscribe to the user-supported forum for discussion about the software and its use. Postings are monitored by McKenzie Electronics.
Email Contact support
Send an e-mail to our support department, who will normally be able to reply to you within 24 hours. Please note the new e-mail address.
Telephone and Fax
Telephone: +44 7836 78 55 05
Fax: +44 20 8925 9279
Post
McKenzie Electronics
73 Hartington Road,
Walthamstow,
London, United Kingdom, E17 8AS

Connection diagramsView
The information in these diagrams is given in good faith, but the user is advised to check the connections with the appropriate manufacturer as no responsibility can be assumed for errors or inaccuracies.